Reviews
Welcome to our reviews page. Here, we value the feedback from all our clients as it helps us maintain the high standard of HVAC services that Dell's Heating & Air Conditioning is known for. We are dedicated to continuous improvement, and client reviews play a crucial part in our development process. Below, you will find information on how to view the reviews left by our customers and guidelines on how to leave your own.
I called Dell's Heating and Air on a Sunday after our AC suddenly stopped working during the first extreme heat wave of the season. We had no idea what went wrong and were pretty stressed. Despite it being the weekend, they quickly scheduled someone to come out first thing Monday morning.
The technician arrived right on time, was extremely friendly, and had our issue fixed in less than 20 minutes. The service was fast, professional, affordable, and courteous from start to finish.
If you're having any trouble with your heating or AC, I highly recommend this local, reliable, and friendly company. Great service like this is hard to find!
This is a long overdue shout out to Dell and his team! Back in January my husband had emergency open heart bypass surgery. The night before his discharge to come home our heater went out and it was 61° in our house. I remembered how we used Dell's Heating and Air in the past and was always happily satisfied with the work done and the cost-effectiveness. So after a short prayer I gave them a call again and ended up speaking with Dell himself! I explained the situation and he went above and beyond to make us a priority and within an hour, his guys were here and done, and my heater was in perfect running order. I am truly grateful to you Dell and your team! Sorry it took me so long to post this review. It has been crazy but my husband has recovered well and is back to work now. Thank you again for caring enough to make us a priority. I will never forget your kindness. Can't put a price on that!
I honestly had not experienced anything like Dells Service. They are truly a full service AC and Heating company but they go beyond and make sure you are happy and they follow up. They are timely and very easy to work with. They find ways to make it as least expensive but with high Quality and I like that very much. I would recommend these guys anytime and i use them for all properties.
Called Dell's heating after noticing part of our ducting was disconnected. They promptly found me an appointment the next morning and had their team out to fix the problem quickly. The repairmen, Jose & Kevin, were both respectful, informed, and fast workers. Once completed they had shown me pictures of the repair as well as informing me of any concerns they had about the duct overall that we should be on the look out for.
The cherry on top was that their prices are very competitive and they'll only charge you based on what was needed for the job. In my instance they gave a price range for the repair but once they were out they realized it was simpler than originally thought. The ending cost was on the lowest end of the range originally quoted which was a happy surprise and shows there is a level of trust deserved by their actions. Definitely worth checking out if you need HVAC services.
I recently had the pleasure of working with Dell's Heating and Air to install a Nest dual heating and air system in my home, and I couldn't be more satisfied with the service I received. From the very beginning, the experience was top-notch. The scheduling process was straightforward, and the team was very accommodating to my availability. On the day of the installation, the technicians arrived exactly on time, which I greatly appreciated. The professionalism of Dell's techs was evident throughout the entire process. They were not only punctual but also incredibly knowledgeable and courteous. They took the time to explain the features of the Nest system and ensured I understood how to operate it effectively. Their attention to detail was impeccable, making sure everything was installed perfectly and functioning as it should. What stood out the most was their commitment to providing excellent service. The team worked efficiently and cleanly, leaving no mess behind. They demonstrated a high level of expertise, and their friendly demeanor made the whole experience stress-free. The Nest dual heating and air system is working flawlessly, and I have already noticed an improvement in the comfort of my home. It's clear that Dell's Heating and Air takes pride in their work and values their customers. In conclusion, I highly recommend Dell's Heating and Air for anyone in need of heating and air services. Their punctuality, professionalism, and exceptional service make them a standout choice. Thank you, Dell's Heating and Air, for a job well done!
Why Reviews Matter
Reviews are an integral part of our mission to provide transparent and trustworthy HVAC services. They not only offer insights into the experiences of our customers but also highlight areas where we excel and areas where we can improve. By reading the reviews, potential customers can make informed decisions about choosing us as their HVAC service provider.
How to Read Reviews
To ensure full transparency and ease of access, reviews about our services can be found on various independent and trusted platforms online. These platforms include social media pages, local business directories, and other reputable review websites. We encourage all potential clients to explore these resources to gain a comprehensive view of the experiences others have had with our services.
Leaving Your Review
If you’ve recently used our services, we would greatly appreciate your feedback. Leaving a review on any of the previously mentioned platforms is not only helpful to us but to your community as well. Your insights provide valuable information to others in your area looking for reliable HVAC services and help us continue to improve and serve you better.
At Dell's Heating & Air Conditioning, we are proud of the service we provide and are always eager to hear from our customers. If you have any questions about our services or need assistance with leaving a review, please do not hesitate to contact us.